Have you ever been stuck on the road because your car wouldn’t start? Or did you go out on a drive and ran out of fuel? No matter what sort of car trouble it was, you would have been stressed and frustrated, especially if it was at some unknown place. And no doubt, getting out of that jam is the only thing on your mind. And what makes it worse is finding a tow truck company that you can trust.

Here are some important questions that you should ask your towing truck operator.

How fast can they get to your destination?

When you are stuck in the middle of nowhere with a broken-down car, you need your tow truck to get there at the earliest. And so, you need to know when to expect them. You cannot spend hours waiting on the road for them to arrive. Choosing a business with 24/7 emergency towing would be a smart choice.

What kind of towing services do they offer?

Every tow truck company cannot handle all kinds of towing jobs. And, neither all sorts of towing are suitable for every situation. What may be good for towing a sedan might not work for an SUV or off-roader. So, make sure to ask your tow truck Company about the tow truck they have in their fleet and the type of services they offer. And then choose the one that suits you best.

How and where will they take your vehicle?

Unless you want your vehicle to be towed to a specific destination/workshop, you must ask the provider about the destination. In case your car had a technical failure or accident, will they offer roadside assistance or will it be moved to a workshop. Furthermore, you should know how your car will be towed and if it is safe. Will it is a dolly tow, flatbed towing, inclined, and is it suitable and safe for your vehicle?

Is your towing insured? Will your auto insurance work?

Towing and car repairs can sometimes be really expensive and unexpected. Luckily having insurance can help you share the burden and alleviate the hit in your pocket. But, it is important to confirm with your tow truck company if they accept your insurance. Many towing companies work with only specific insurers. Also, certain types of services may or may not be covered by insurance. So, protect your interests and confirm before opting for the services.

What’s it going to cost you? Are there any extra charges?

There are many components to a towing service quote. Services like tolls, priority service, drop off location, towing options, etc. may not be included in the base towing service charge. Hence, you should confirm all the details and parts of the quote to avoid unwarranted surprises on the invoice.

Being stuck on the road with a broken car can be overwhelming and exhausting, and your first instinct would be to get out of the jam. But, asking these right questions is important as it can go a long way in finding you a safe and professional truck towing Sydney. Apart from these essential questions, you can ask questions about their service areas, modes of payment, their experience to know what to expect.